Privacy Policy

Introduction

This Privacy Policy (the "Policy") describes the treatment of the information which is provided or collected in the Site on which this Policy is posted at wakuhollywood.com In this Privacy Policy, the terms "Company", “Site”, “our site”, "we" and "us" refers to Waku Waku Sake Bar in USA. The term “your device" refers to any computer, tablet, smart phone or other device you use to access our Site or to operate our mobile applications. In addition the Policy also describes the information that is provided or collected in the course of using the mobile applications of the Company that exist in the Sites or platforms of any other company.

Through this Policy, the Waku Waku Sake Bar considers important the personal information of the Site’s users as explains to them purpose and method of the Waku Waku Sake Bar's using the personal information provided by the users and the measures the Waku Waku Sake Bar takes to protect that information.
The Site is hosted in local area of the United States of America and is subject to U.S. state and federal law. If you are accessing our Site from other jurisdictions, please be advised that you are transmitting your personal information to us in the United States, and by using our site, you consent to that transfer and use of your personal information in accordance with this Policy. You also agree to abide by the applicable laws of states of jurisdiction and U.S. federal law concerning your use of the Site and your agreements with us. Any persons accessing our Site from any jurisdiction with laws or regulations governing the use of the Internet, (including personal data collection, use and disclosure) different from those of the jurisdictions mentioned above may only use the Site in a manner lawful in their jurisdiction. If your use of the Site would be unlawful in your jurisdiction, please do not use the Site.

Information collection and Use.

We can serve you and provide you with contact, billing or payment information and / or details about orders, customer requests or menus and tasks. It also records website visits, orders or discussions of orders, communication with third parties such as customers, food providers, delivery companies and delivery locations.

We use the information provided to create your profile, order food suppliers to provide food, services at your designated location, create a food provider profile, and deliver transactional messages, newsletters, and promotional messages. To opt out of receiving newsletters and promotional messages, follow the instructions in your newsletter and promotional messages, or change your account preferences on your profile page

We share your personal information with third parties only in the ways that are described in this privacy policy. We may provide your personal information to companies who help us help you. These companies are authorized to use your personal information only as necessary to provide their services. For instance, if you are a customer, we communicate your billing details to a payment processor, and your order details to the food provider, any delivery service, and perhaps also to the party receiving the food. If you choose to designate an alternate contact person, we will share the alternate contact information with these parties. If you came to us through a link supplied to you by a food provider, we communicate your contact information to the food provider, who may use it to market to you. If you place orders for your employer, and your employer is a Waku Waku Sake Bar 'enterprise user' or 'corporate account' or ‘national account’, we may share your information with your employer. If you are a food provider, we communicate your payment details to a payment processor, and your menu and operating constraints to customers and prospects, any delivery service, and any other parties needed to process any orders you receive or might receive. If you are a delivery service, we communicate your contact information to food providers as needed to process any pick-ups or deliveries you receive or might receive.

We may use your contact (but never your billing or payment) information to send you communications regarding our products and services. We may share your contact (but never your billing or payment) information with selected third parties whose offers we believe you may value. To opt out of this sharing, please change your account preferences in your Profile page.

If you are the recipient of food ordered through Waku Waku Sake Bar, your delivery-related information and dietary needs or preferences may be communicated to food providers, delivery companies, or other parties as needed so they can serve you.

1. Information to be collected and method of collection

(1) Items of personal information to be collected
The Company will collect the following items of personal information:
• User-provided information
The Company may collect and store any information directly provided by the users.
[For Site membership services]
① Name
② ID/username E-mail address
③ Mobile Phone number
[Online payment services for any transactions on the Site]
① Name
② ID/username E-mail address
③ Mobile Phone number
④Payment information, including account number, credit card number, billing address
• Information collected while users access the Site or services
Besides information directly provided user information, the Company may collect information during the time users access the Site or use the services provided by the Company.
[Mobile Device]
If you use a mobile device to access the Site or download any of our applications, we may collect and store device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address
[Geo-Location Information]
Excepting the case that have obtained your prior consent, we do not access or track any location-based information from your mobile device at any time while you download or use our mobile application or our services, except that it may be possible for the Company to determine the geographic location of your point of connectivity from an IP address, in which case we may collect and use the general location data.
[Push Notifications]
We may send you push notifications if you elect to receive them, notifying you when someone has sent you a message or for other service-related activities. If you wish to opt-out from receiving these notifications, you may turn them off in your device settings.
[Mobile Analytics]
We use mobile analytics software so we can better understand the functionality of our mobile software on your phone. This software may record information, such as how often you use the application, the events that occur within the application, aggregated usage, performance data and from where the application was downloaded. We do not link the information we store within the analytics software to any information that personally identifies you and that you may provide within the mobile application.

(2) Method of collection
The Company collects the information of users in a way of the followings:
- Webpage, written form, fax, telephone calling, e-mailing, tools for collection of created information
- Provided by partner companies

2. Use of collected information

The Company gathers and uses user information for the following purposes:
- Member management and identification
- To detect and deter unauthorized or fraudulent use of or abuse of services on the Site
- Execution of the contract and service fee settlement regarding the provision of the services demanded by the users
- Improvement of existing services and development of new services
- Notifying changes to the function of the Site, applications or matters on policy
- To help connect you to other users you already know and, with your permission, allow other users to connect to you
- To gather statistics on members’ service usage, to provide services and place advertisements based on statistical characteristics
- To provide information on promotional events as well as give users the opportunity to participate
- To comply with applicable laws or legal obligation
- Use of information with the prior consent of the users (for example, utilization of marketing advertisement)
- Online Postings: certain Personally-Identifying Information collected from users may be disclosed as a matter of course as a result of your use of the Site. We may provide areas on the Site where you can post reviews and other information relating to your activities on the Site. Such postings are governed by our Terms of Use. In addition, such postings may appear on other Sites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. The Company agrees that it will obtain consent from the users if the Company desires to use information in any way other than those expressly stated in this Policy.

3. Sharing collected information

Except for the following cases, the Company will not share personal information with a third party:
• when the Company shares information with its affiliates, partners and service providers
When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, product delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company
• when users consent to the sharing in advance
- When the user consents to share personal information with the companies to receive information on the products and services of those companies
- When the user chooses to allow his or her personal information to be shared with the sites or platform of other companies, such as social networking sites
- Other cases where the user gives prior consent for sharing personal information

• when sharing is required by the laws
- If required to be disclosed by applicable and relevant laws and regulations; or
- If required to be disclosed by investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in relevant laws and regulations

4. Cookies, Beacons and Similar Technologies

The Company may gather collective and impersonal information through “cookies” or “web beacons.” Cookies are very small text files the server sends to user browsers for the purpose Site operation and will be stored in user computer hard drives. A web beacon is a small quantity of code that exists on the Sites and in e-mails. By using web beacons, we may know whether a user has interacted with certain parts of the site or the contents of an email. These functions are used for evaluating and improving services and for the Company to set up and improve user site operation. The cookies used by the Site, the information those cookies collect, and the purpose of such collection are as follows:

[Strictly necessary cookies] This cookie indispensable for users to fully access Site functions. Unless users allow this cookie, services such as shopping cart or electronic bill payment cannot be provided. This cookie does not collect any information that may be used for marketing. Nor does it memorize other sites visited by the users. This cookie may
- Memorize the information entered in an order form while searching other pages during a web browsing session
- Memorize ordered services for product pages and checkout
- Check whether a user has logged onto the Site
- Check whether users are linked with correct services of the Site while the Company modifies Site operations
- Connect users with certain applications or services

[Performance cookies]
This cookie collects information on how users use the Site, such as information on which pages users visit most. This data helps the Company optimize its Site to improve User search and Site use experience. This cookie does not collect any personally identifying user information. Any and all the information collected by this cookie will be processed collectively and anonymity is guaranteed. This cookie may
- Conduct web analysis: provide statistical data on how users use the Site
- Gauge advertisement response: check Company advertisement effects
- Trace affiliated companies: users provide anonymous feedback to the affiliated companies
- Manage error: measure an error which may occur for the purpose of improving Site experience
- Design testing: test other designs of the Site

[Functionality cookies]
This cookie is to memorize set-ups so that the Company provides services and improves user experience. Any information collected by this cookie does not personally identify the users. This cookie may
- Memorize applied set-ups such as layout, text size, basic set-up and colors
- Memorize when a user responds to a Company-conducted survey

[Targeting cookies or advertising cookies] This cookie is linked to the services provided by a third party such as “like” and “share” buttons. The third party provides these services by recognizing that the users access and use the Site. This cookie may
- Carry out PR to the users as targets in other Sites by connecting through social networks and these networks use user visit and access information
- Provide user visit and access information to third party ad agencies so that they can suggest and serve ads which may attract the users’ interests

[Analytics] We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve you ads based on your past activity on the Site, including Google Analytics for Display Advertising. The information collected may be used to, including but not limited to, analyze and track data, determine the popularity of certain content and better understand online activity. If you do not want any information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or opt out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings (www.google.com/settings/ads). Users have the option for cookie installation. They may either allow all cookies by selecting that option in their web browser, making each cookie checked whenever it is saved, or refuse all cookies to be saved. Rejecting the installation of cookies may result in difficulty using part of the services provided by the Company. Technologies such as cookies or similar technologies are used by Waku Waku Sake Bar and our partners. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We use cookies for nothing other than to make the ordering process faster. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. As is true of most websites, applications, and similar technologies, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser types, Internet service providers (ISP), referring/exit pages, operating systems, date/time stamps, and clickstream data. We may combine this automatically-collected log information with other information we collect about you. We do this to improve your experience with Waku Waku Sake Bar, and the content for the communications we send to you. We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.

5. Users' right to access and options

The users and/or their legal representatives, as main agents of the information, may practice the following options regarding the collection, use and sharing of personal information by the Company:
• exercise right to access to personal information;
• make corrections or deletions to said personal information;
• temporarily suspend the of treatment of personal information; or
• request the withdrawal of their prior consent
If, in order to exercise the above options, you, as a user, use the Site options for modifying or deleting member information on the Site or contact the Company by using representative telephone or sending a document or e-mail, or making a telephone call to the responsible department (or to the person in charge of management of personal information), the Company will take measures without delay. However, the Company may reject your request only to the extent that there exists either proper cause as prescribed in the relevant and applicable laws, or equivalent cause.

6. Security & Protection of Information

The Company considers the personal information of users very important. The Company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification of their personal information. We use state-of-the-art protection. All password and billing information you provide on our websites or mobile applications is transmitted via a secure connection called "Secure Sockets Layer (SSL) with 128-bit encryption", and then stored in a secure environment. The only credit card information we store is a credit card number's last four digits. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security of your information. Please contact us if you have any questions about security on our websites or mobile applications.

• Encryption of personal information
- Transmits users' personal information by using an encrypted communication zone
- Stores important information, such as passwords, after encrypting it

• Countermeasures against hacking
- Installs a system in the zone of external access for the purpose of preventing leakage or damage of users' personal information by hacking, computer virus, or any other illegal cyber activity
• Establishes and executes an internal management plan
• Installs and operates an access control system
• Takes measures to prevent forging or alteration of access records

7. Modification of Privacy Protection Policy

The Company has the right to modify this Policy at any time, and, in such case, the Company will make a public notice of it by posting it on its Site or through individual notice through mail, fax, or e-mail. It will obtain consent from the users for such modifications if required by relevant and applicable laws.

8. Others

We are not responsible in any way for websites linked to or from ours. Our policies are in effect only when you are actually on our websites or mobile applications. That means that when you link to another website or mobile application, our policies will not be in effect on that other website or mobile application. Similarly, if you reach us through a link from another website, mobile application, email, or any other source not controlled by us, our policies will not have been in effect on that other source. We recommend that you understand the policies of the other website, application, or other entity before proceeding.

[Third party sites and services]
The Site, products and/or services of the Company may include links to the ones of third parties. The privacy protection policies of those third party sites may be different from ours. Thus, it is recommended that users also check the policy of third party sites linked to our Company and our Site.

[California Privacy Rights]
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits California-resident users to request and obtain from us, once a year and free of charge, information about the Personally-Identifying Information (if any) we disclosed to third parties for the purposes of direct marketing in the preceding calendar year. If applicable, this information would also include a list of the categories of the Personally-Identifying Information that was shared and the names and addresses of all third parties with which we shared Personally-Identifying Information (if any) in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our privacy department as listed below.

[Do-Not- Track Policy]
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to indicate your preference to keep your data about your online browsing activities private and to not have said data monitored and collected. Due to the fact that as of yet no complete understanding of DNT processes exists, the Site currently does not respond to DNT mechanisms and/or browser signals

This privacy policy describes how Waku Waku Sake Bar, collects and uses the personal information you provide on any of our websites (including our mobile websites) and on any of our mobile applications. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. In this policy, Waku Waku Sake Bar, we, us, and our all refer to Waku Waku Sake Bar. If you have a privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at reynoldsandwich@gmail.com.

Contact Us

Please never hesitate to email us at wakuhollywood@gmail.com or call us at 1-323-745-0605.

Waku Waku Sake Bar: 1511 N Cahuenga Blvd, Los Angeles, CA 90028